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AVST Spotlights CallXpress Interoperability at VoiceCon San Francisco
Demonstrates how CallXpress Facilitates Communication Enabled Business Processes to Improve Productivity and Reduce Human Latency
SAN FRANCISCO, Calif., November 10, 2008 – Applied Voice & Speech Technologies, Inc. (AVST) will exhibit its innovations in unifying enterprise communications this week at VoiceCon® San Francisco 2008.AVST will showcase CallXpress’® suite of communication applications, including call processing,voicemail, unified messaging, fax, notification and hands-free speech-based personal assistant and automated attendant that provide unprecedented levels of interoperability, scalability and feature flexibility.
Demonstrations of CallXpress will take place at AVST’s booth #529 on the show floor at the Moscone Center North from November 11-12, 2008. In addition, the company’s Vice President of Sales and Business Development, Mike Berlin, will participate in a panel discussion titled, “Voice Messaging: Are PBXs Still Needed?" on Wednesday, November 12, at 4:00 p.m. PST, in room 124 of the convention center. Also on Wednesday the 12th, at 5:15 p.m. PST, CallXpress will be showcased during a 30-minute product briefing session on the show floor.
With the convergence of voice and data networks, IT departments are steadily adopting VoIP infrastructures, thus providing the foundations for a broad range of enterprise applications. To stay competitive, enterprises are also paying more attention to applications that improve many aspects of their operations and business processes as they replace their traditional circuit-switched PBXs. CallXpress Unified Communications solution facilitates Communication Enabled Business Processes (CEBP), which is a method to integrate and automate communications functions within a business process. CallXpress delivers on this promise by improving productivity, enhancing the customer experience and reducing human latency.
This week at VoiceCon, AVST will highlight how CallXpress has helped many businesses achieve CEBP through its unsurpassed interoperability into customer’s data and telephony infrastructures. “AVST has always taken the approach that interoperability is the key to delivering Unified Communications solutions that bring about more efficient business processes,” said Denny Michael, AVST’s Vice President of Marketing. “CallXpress has an architecture that provides interoperability with disparate and evolving business applications, groupware and telephony infrastructures, which allows organizations to implement CallXpress while protecting existing and future investments.”
VoiceCon, now in its 18th year, is produced by CMP Media, Business Technology Group, and brings decision makers together with the industry's pioneering end users, vendors and consultants to focus on the issues central to enterprise voice networks and the migration to IP telephony and convergence.
VoiceCon San Francisco is focused entirely on enterprise IP telephony, converged networks and Unified Communications. As one of the world’s leading experts in the space, AVST will be on hand to further its goal of educating end users about how to unify communications, specifically in enterprise environments that require the most flexible solutions.
CallXpress delivers world-class call processing, voicemail, unified messaging, fax, notification andspeech-enabled personal assistant and automated attendant capabilities to help organizations become more productive. The platform is the ideal solution to replace legacy voicemail systems as well as support the latest IP-PBX integrations. CallXpress was developed to offer quick and painless conversions to next generation technology through speedy implementation, simple administration and maintenance, and telephone user interface emulations that are already familiar to users - resulting in minimal training.
AVST has an extensive list of partners that sell and support its solutions throughout the world. For sales information, visit the company website at www.avst.com.
About AVST
Applied Voice & Speech Technologies, Inc. (AVST) is a leading developer of communications solutions for businesses of all sizes. Through its world-class unified communications platform, CallXpress®, AVST offers the industry's most powerful suite of second generation communications solutions including advanced call processing, voice messaging, unified messaging, fax, notification, and speech-enabled personal assistant (including automated attendant and hands-free mobile worker access).
The CallXpress Unified Communications platform is designed to facilitate the enterprise migration from legacy TDM call processing and voice mail solutions to IP-enabled unified communications by delivering the interoperability, scalability, feature depth and flexibility, and administrative capabilities that enterprise IT and Telecom teams are demanding.
Headquartered in Orange County, Calif., AVST maintains facilities in Seattle, Wash. and the United Kingdom and has remote sales offices across the United States. With over 40,000 systems installed worldwide, AVST's unified communications solutions are sold and supported internationally by an extensive network of resellers and OEM partners. For more information contact Denny Michael, Vice President of Marketing, at 949-699-2300 or access the company's website at www.avst.com.